Track the status of your prospects through to being full clients on a category system of your own choice. With easy to use Database Queries you can select clients on your database that meet the criteria of the people you want to reach and create Address Labels, Mailings or Email shots.

Contact History keeps a record of letters, emails and reports sent through Prestwood by attaching them to a client's file, allowing you to track the contact you have had with them. Scanned documents and incoming emails can also be attached and file notes and messages recorded, so that you always know who said what and when.

Standard procedures increase the productivity of your meetings and are monitored by the Prestwood software.

Use a First Meeting agenda to raise the tone of the meeting, to ensure that all points are covered and to establish whether the prospect is the type of client you want to be servicing.

Schedules allow you to manage the routine tasks involved in the preparation for, and follow up to, a meeting. Schedules allow you to define the tasks that need to be done and assign those tasks to members of your staff when a diary entry is made for a meeting. The tasks are then collated per employee or per meeting as 'To Do' lists giving an explanation of the task and a suitable time frame in which the task must be completed. Over due tasks can be monitored and resources reallocated to areas that need support.

This greatly improves the efficiency in your office and ensures that work can be covered, even if a member of staff is unexpectedly absent. This speeds the training of new staff.

Simple initial data entry quickly allows you to understand the prospect and helps you decide whether to accept them as a client. Prestwood facilitates interaction with clients, giving you the chance to ask supplementary questions. Users of this approach note that the process binds a client emotionally to your service.

Save thousands of dollars of data entry time by giving your clients an easy to complete electronic fact find or complete it with them as you would a paper version. The key is that once completed the information can be instantly uploaded into the Prestwood software for analysis.

Prestwood caters for comprehensive data gathering ensuring you meet your 'know your client' obligations and allows you to service them at a more personal level. There are user definable fields for you to record information specifically used in your practice and dropdown options can be edited to match the categories or responses you are familiar with. The result is a system that can be set up to suit you, with the right amount of detail in the areas that are important to your service.

Prestwood can record the time you spend on specific tasks while working on a client's affairs. Time keeping can be either electronic or through the manually completed time sheets. These records are matched to charge rates, specific to the employee, for each work type and charged to the appropriate client's notional account. This feature is ideal for practices offering a fee for service option (or basis). The key benefit is knowing which clients are costing you money and which are profitable. Are you over servicing for the return you get? Management reports reflect the efficiency of staff work time.

Designed for planners offering an objectives or lifestyle based service, Prestwood focuses on a client's current and desired lifestyle before highlighting, in easy to understand and graphic terms, the issues that impact on this. Plans then specify ways to achieve and maintain the lifestyle even under the catastrophes of death or disability of either spouse.

Planning is always done looking forward. "From now, based on the best assumptions we can agree on, what needs to happen". The process is repeated at each review and plans made accordingly to cover the areas of wealth creation, distribution and protection. Planning issues such as Super, Education, Estate and DSS are naturally well covered and meetings can be led by using the Agenda and Minutes facility to ensure all topics are covered and decisions are accurately recorded. This is an excellent compliance tool and greatly assists in the management of office workflows.

"Modelling" of 'what if' scenarios is simple to do and easy for clients to understand. The different outcomes are easily compared to aid in the decision process and all graphs, charts, tables and conclusions can automatically be inserted into the client's plan. Cash flow projections are made to a client's age 100. Prestwood planners do not generally deal with 'average' clients and this negates the use of 'average mortality tables'.

Regularly used strategies can be set as standard scenarios for new clients, making the task of setting up the scenarios quick.

Portfolio Management and reporting are greatly enhanced under the new Version 5. Asset allocation and rebalancing of portfolios is simple with constant comparison between actual and model portfolios.

Net Worth, Income and Expenditure statements provide invaluable Key Performance Indicators (KPIs) for the client and present the information either in detail, in summary or graphically, as required.

Use of templates ensures easy production of compliant plans. Fields are simple to embed in a template and together with automatic conclusions offer personalised, easy to modify plans. The software will even insert the relevant text, based on a client's situation.

Products or investments which are purchased or changed on behalf of a client can be matched to an appropriate electronic check card to ensure compliance and efficient tracking of progress. Important dates are recorded and standard checks marked as done. Notes are made and reminders set to ensure the work is not forgotten if processed over a length of time. The result is greater efficiency and a structured system which enhances service while reducing time waste.

Commission Tracking ensures initial and trail amounts owing to you are matched when received, giving you peace of mind. These amounts can be credited to the client's Notional Account for profitability analysis.

Regular contact with clients is a fundamental component of good Customer Relationship Management (CRM) and Prestwood helps you manage this important task.

Excellent Database Query facilities allow you to define the clients you wish to contact for a specific reason (such as Birthdays, Sports events, seminars or review meetings). Because many fields can be specified by you, groups within your clients can be defined by factors which are important to you. Multiple criteria searches can be defined when searching for specific clients in your database.

Reports can be designed or modified by you to your own specifications and a record of correspondence through letters, email or phone is kept under the Client's Contact History. Scanned documents and incoming emails can be added to Contact History, to complete the tracking. Communications can be ordered in different ways for easy searching and the Contact History facility is invaluable in the event of a complaint.

Schedules allow you to manage the routine tasks involved in the preparation for and follow up to a meeting. Schedules allow you to define the tasks that need to be done and assign those tasks to members of your staff when a diary entry is made for a meeting. The tasks are then collated per employee or per meeting as 'To Do' lists giving an explanation of the task and a suitable time frame in which the task must be completed. Over due tasks can be monitored and resources reallocated to areas that need support. No last minute panic when a client is due to arrive.

In this way workflows become structured and easy to manage. Staff become more efficient by avoiding original thought in routine situations. A business with well defined systems, such as these, is more profitable and also more valuable to potential buyers.

Portfolio Management and reporting is greatly enhanced under the new Version 5 of the software making rebalancing of portfolios and investing in to suitable asset allocations, far simpler. Data feeds from Morningstar, Macquarie and Weblink further speed this process.

Template Agendas give structure to your meetings and are easily modified for specific clients. Agendas ensure that every moral and legal obligation you have to the client is covered and that every opportunity for you to earn a dollar is explored. Agendas create a professional business feel to your meetings. Minutes of your meetings are simple to produce, firming issues discussed and confirming decisions made by the client. This is an invaluable compliance tool and an excellent form of communication within the office. Employees know exactly what was discussed and decided on during the meeting with out having to have been at the meeting.